직구 | How to order from Nest to South Korea 한국
At Nest, we want your shopping experience to be simple and fun. That is why we have created a guide to help you shop with us. Read on for tips about delivery, lighting, navigating the website and more.
Lighting, light bulbs and plugs
Light bulbs - a lot of products come with light bulbs but check the product page to be sure.
Voltage - The standard voltage in South Korea is 220 Volts. The standard in Europe is 220 Volts and in the UK it is 230 Volts. This means that lighting from Nest will work as expected the vast majority of the time.
Plugs - The standard plug types in South Korea are type F and C. This means that nearly all of our products are compatible with South Korean fittings.
Different types of lighting
Very often, you need different types of lighting for different rooms. For example, bathroom lighting must follow safety regulations.
Visit our different lighting pages to choose the right lighting for you.
- Bathroom lighting
- LED lighting
- Outdoor lighting
- Pendant lights
- Floor lamps
- Table and desk lamps
- Wall and ceiling lights
Please be aware that South Korean customs have specific requirements in regard to the amount of lighting you can import on one order.
Please check with your local customs office for further information.
Importing and tax
South Korean orders (under 6000 Euros) will have the FTA declaration on the commercial invoice. The FTA declaration is only applicable if the goods on your order are of EU origin.
Unfortunately, as we are not an Approved Economic Operator the FTA declaration is not applicable for orders over 6000 Euros.
Track your order - we want to ensure that you are kept up to date on your order, so we will always contact you with information and updates about your order.
If you order an item that is not in stock, you will receive an update via email 10 days after your purchase date.
Once your item is in stock and your order is complete, we aim to dispatch this within 24 hours. Once dispatched you will receive an email from our delivery partners TNT with tracking information.
Delivery prices – delivery is charged by volume weight and destination. We keep our shipping prices as competitive and low as possible.
Please be aware if we are unable to ship all the items on your order due to the South Korean Customs Regulations on lighting we will contact you and inform you of this. This may lead to extra shipping costs if we have to split your order.
Delivery times - how long your products take to arrive depends on the product you are buying and your destination. Make sure you check the lead time on the product before purchasing so you know how long it will take to get to you. You can find this below the 'Save for later' button.
Can’t find a product you want?
If you can’t find what you are looking for or need help, you can always read more helpful guides or shop by category...
Speak to our customer service team
If you have any other questions about products, delivery or anything else, you can contact our customer service team. They are open Monday-Friday 9:00am-5:00pm GMT. They will respond to you as soon as possible.
Got something to ask? Get in touch with our friendly team by emailing email@example.com, calling 0114 243 3000 or messaging us on Live Chat.
Got something to say? Tweet us your thoughts @nest_co_uk
Need inspiration? Follow us on Instagram @nest_co_uk
We're here to help
Call us on 0114 243 3000
or email us firstname.lastname@example.org