We sell beautiful, iconic, authentic, future-proof furniture. We don't do fashionable, we don’t do this season’s look, we do forever fabulous. Why we’re different comes down to something simple; we care. Here at Nest, we aren’t a big corporate machine. We genuinely love what we sell and endeavour to be a destination for design and a pedestal and celebration of talent, creativeness and distinction. We are proud that Nest.co.uk is a place we want to (and do) shop at ourselves.

So, if you think Nest might be the right place for you, see our current vacancies below:

 

Trade Sales Support – Full-time Post

Nest.co.uk need a dynamic and motivated individual to take on responsibility as trade sales support specialist within our constantly growing multi-channel company. We expect applicants to be friendly, highly organised and customer centric in their approach. This will be a challenging but well supported role, working within a small but dedicated team. Our team have energy and drive in abundance, we expect you to be the same. You would be supporting our Trade Sales Consultant.

How do you contribute?
You will support the Trade Sales Consultant in producing quotes and offering product advice to clients, ensuring all customers are updated on the progress of their order. Typical activities include:

  • Logging activity on our Trade Portal
  • Dealing with customer product enquiries with ability and confidence
  • Building good rapport with each customer to facilitate retention
  • Tracking an order from start to finish to ensure a seamless customer journey
  • Entering opportunities and activities in our CRM system
  • Processing and keeping track of balance settlements
  • Creating quotes and proforma invoices and facilitating order processing
  • Requesting and sending out samples
  • Speaking with our brands with regards to lead times and product availability
  • Providing information to clients regarding their order status and stock availability
  • Emailing product/sales information as requested by sales consultant
  • We do not make cold calls but we do encourage carefully targeted ‘warm’ calls to potential new Customers. You will be involved in this.
  • Answering the main phone line, directing calls and taking messages
  • Dealing with queries from the public, trade and existing clients via email systems
  • Use of live chat through our website, both proactive and reactive
  • Maintenance of the Trade Sales sheet, tracking costs and figures

What type of person are you, to really excel in this role?

  • Excellent communication skills both written and spoken
  • Competent computer skills, specifically Excel.
  • The ability to quickly learn new processes and systems
  • Attention to detail
  • Grace under pressure; keep calm and carry on
  • Polite assertiveness
  • The ability to work both with a team and individually
  • Willingness to join in with group work and fun

What will Nest.co.uk do for me?

  • We will pay you a sum of £16,500 per annum
  • We will make sure you take holidays, 20 days per year to be precise, then add one more for your Birthday, nobody should have to work on their Birthday.
  • We offer all the Bank Holidays off; Bank Holidays are for families and loved ones, not for selling furniture.
  • We will supply you with a spacious desk and plentiful office equipment at 9 Parkway Rise, Sheffield S9 4WQ
  • Getting to us is easy via public transport but if you like to drive, we provide parking too.
  • We will send you on as much training as we possibly can, this will include product training, role specific training and also personal development.
  • We give you access to Perkbox, which includes a TasteCard
  • On site ping pong matches
  • Social hour on a Friday afternoon pre 5.30, let’s wind down for the weekend together as a team.

During working days, we will need you to be present at 9 Parkway Rise, Sheffield, S9 4WQ between 9am and 5.30pm, with half an hour for your lunch. Sometimes we may send you somewhere else for the day, it might be a warehouse trip, a training trip, or somewhere fun with your colleagues. We will always try to give you plenty of notice when these need to happen.

To apply, send your CV and covering letter to sally@nest.co.uk.

 

Logistics Administrator

How do you contribute?
You will be a key part of the Logistics team. Typical activities include:

  • Data input of all carrier shipments
  • Creating packing sheets and commercial invoices where necessary
  • Assisting the Logistics department with any other export documentation
  • Downloading and electronically filing proof of delivery documents
  • Scanning and electronically filing daily manifests
  • Scanning and electronically filing delivery team’s weekly paperwork
  • Fielding phone calls, answering internal queries via phone & email and accurately taking messages
  • Filing and general office organisation
  • Ability to review current methods and systems and suggest and drive continuous improvement

Who we are looking for:

  • Ability to communicate clearly and effectively with all levels within the business
  • Ability to accurately record data without errors, using a variety of systems and processes
  • Ability to remain calm when timelines are short and deal effectively with 3rd party drivers and colleagues in a professional manner at all times
  • Strong organisational and communication ability
  • Excellent planning, problem solving and decision making
  • Team player
  • Multi-tasker with a positive and hands on attitude
  • Proficient in using Excel spreadsheets, Microsoft Word, Emails – Outlook
  • Extremely good with data detail, reading from paperwork and entering data into systems
  • Calm and methodical method of working when under pressure
  • Ability to prioritise tasks in a fast moving environment
  • Excellent and clear written and oral communication skills
  • Computer and systems literate and fully conversant in all Microsoft office programmes; in particular Excel and Word

What is the nature of my key colleague relationships at Nest.co.uk?

  • You report to the Logistics Co-Ordinator, they are there to support you and guide you.
  • In the absence of the Logistics Co-Ordinator, you report to the Warehouse Manager, who will be able to support and guide you.
  • The Logistics team are there to support each other to ensure all tasks are completed to the high standards we strive to achieve.
  • The Warehouse team you will deal with closely day to day ensuring that all orders are processed and despatched.
  • The Sales and Customer Care team you will liaise with daily via phone and email. Sales & Customer Care staff can offer expert advice on products and help deal with customer queries but you are shipping champion and can guide them on how and when items are despatched to customers.
  • Your contact with the MD and CEO is certainly not off limits, however we would recommend that all feedback, ideas and suggestions goes via the Logistics Co-Ordinator.

What will Nest.co.uk do for me?

  • We will pay you the national living wage, appropriate for your age bracket
  • We will make sure you take holidays, 20 days per year to be precise, then add one more for your Birthday, nobody should have to work on their Birthday.
  • We offer all the Bank Holidays off; Bank Holidays are for families and loved ones, not for selling furniture.
  • We will supply you with a spacious desk and plentiful office equipment at Units 6 & 7 Parkwood Business Park, 75 Parkwood Road, Sheffield, S3 8AL
  • Getting to us is easy via public transport but if you like to drive, we provide parking too.
  • We will send you on as much training as we possibly can, this will include product training, role specific training and also personal development.
  • We give you access to Perkbox, which includes a TasteCard

During working days, we will need you to be present at Units 6 & 7 Parkwood Business Park, 75 Parkwood Road, Sheffield, S3 8AL between 7.30am and 4pm, with half an hour for your lunch. Sometimes we may send you somewhere else for the day, it might be a warehouse trip, a training trip, or somewhere fun with your colleagues. We will always try to give you plenty of notice when these need to happen.

How will the quality of my work be measured?

  • Ensuring orders have been processed during your shift.
  • Ensuring electronic filing is up to date and kept on top of.
  • Updating notes diligently on Sprint.
  • Ensuring emails are replied to in an efficient and timely manner.
  • Getting to us is easy via public transport but if you like to drive, we provide parking too.
  • Ensuring spreadsheets are completed and kept up to date.

Your line Manager’s promise to you.

  • I promise to understand that we are all only human. Mistakes will occur
  • I promise to always be approachable
  • I promise to give you constructive feedback
  • I promise to say please and thank you
  • I promise to make sure you get the training you require to do a brilliant job
  • I promise to play to your strengths

To apply, send your CV and covering letter to adam@nest.co.uk.

 

Purchasing & Brand Liaison Officer

You will be a key part of the purchasing team responsible for placing and monitoring customer orders as well as developing relationships with existing suppliers.

How do you contribute?
You will support the Purchasing & Supplier Manager in maintaining and developing brand relationships. Typical activities include:

  • Placing purchase orders with suppliers for both stock and customer orders
  • Monitoring all open purchase orders and ensuring goods are delivered on time
  • Updating and maintaining databases. Ensuring all records, contacts and supplier information is up to date
  • Liaising with suppliers regarding deliveries
  • Liaising with the Nest.co.uk sales and customer services teams, providing updates and details on deliveries wherever necessary
  • Liaising with the Nest.co.uk warehouse team to ensure all goods are received on time and in an appropriate condition
  • Communicating any/all issues that may occur with deliveries directly to suppliers. Ensuring these are dealt with in a speedy manner and all relevant Nest.co.uk team members are informed
  • Identifying key issues with internal processes/procedures and providing solutions to ensure we can be as efficient as possible
  • Checking all order confirmations and invoices from suppliers, ensuring all relevant details are included and information is accurate and consistent
  • Assisting with stock checks wherever necessary
  • Data inputting to help the Purchasing & Supplier Manager generate reports to facilitate trend reporting weekly and monthly Confident in negotiating with existing suppliers on additional discounts

What type of person are you, to really excel in this role?

  • You are passionate about design and eCommerce
  • You have the ability to communicate clearly and effectively with all levels within the business
  • You have the ability to accurately record data using a variety of systems and processes
  • You are calm and methodical when working under pressure
  • You have excellent and clear written and oral communication skills
  • You have the ability to remain calm when timelines are short and deal efficiently and effectively with 3rd party suppliers and colleagues in a professional manner
  • You have excellent planning, problem solving and decision making
  • You are a multi-tasker with a positive and hands on attitude
  • You have experience with a variety of Microsoft programs (including Word, Excel and Outlook)
  • You have a desire to improve and develop existing systems and processes
  • You have excellent attention to detail and a conscientious attitude to work
  • You are able and willing to take on new responsibilities
  • You have a professional and committed approach to work
  • You have the ability to prioritise, adapt and multi-task depending on changing priorities
  • You are a communicator at all levels

What is the nature of my key colleague relationships at Nest.co.uk?

  • You report to the Purchasing and Supplier Manager, they are there to support you and guide you
  • With the digital team communication is key, you can help them by feeding back customer trends and issues, they will need to help you by properly informing you of any new promotions or changes and by fixing any issues on the website
  • Your role requires you to work closely with the Sales and Customer Care teams. It is vital you provide clear and concise updates regarding all existing orders or any further information given to us by our brands/suppliers that can have an impact on our levels of service. We are service champions and you play a vital role in providing that service to all end clients/customers
  • The Warehouse and Logistics team can help you infinitely, appreciate that their work is very different to yours and make exceptions for them at busy times
  • Your contact with the MD and CEO is certainly not off limits, however we would recommend that all feedback, ideas and suggestions goes via the Purchasing and Supplier Manager

What will Nest.co.uk do for me?

  • We will pay you a sum of £16,500 per annum
  • We will make sure you take holidays, 20 days per year to be precise, then add one more for your Birthday, nobody should have to work on their Birthday
  • We offer all the Bank Holidays off; Bank Holidays are for families and loved ones, not for selling furniture
  • We will supply you with a spacious desk and plentiful office equipment at 9 Parkway Rise, Sheffield S9 4WQ
  • Getting to us is easy via public transport but if you like to drive, we provide parking too
  • We will send you on as much training as we possibly can, this will include product training, role specific training and also personal development
  • We give you access to Perkbox, which includes a TasteCard
  • On site ping pong matches
  • Social hour on a Friday afternoon pre 5.30, let’s wind down for the weekend together as a team.d

During working days, we will need you to be present at 9 Parkway Rise, Sheffield, S9 4WQ between 9am and 5.30pm, with half an hour for your lunch. Sometimes we may send you somewhere else for the day, it might be a warehouse trip, a training trip, or somewhere fun with your colleagues. We will always try to give you plenty of notice when these need to happen.

How will the quality of my work be measured?

  • Ensuring all orders are placed on time with suppliers and are mindful of true costs
  • Communication internally with colleagues and ensuring all Nest.co.uk order management systems are fully up to date with any relevant and appropriate notes
  • Ensuring all brand/supplier terms are up to date, as well as contacts
  • Ensuring all issues are identified and rectified in a timely manner, with little to no impact on the customer care team
  • Working with the Warehouse Manager and Purchasing and Supplier Manager to reduce the regularity of goods delivered in a poor condition.

Your line Manager’s promise to you.

  • I promise to understand that we are all only human. Mistakes will occur
  • I promise to always be approachable
  • I promise to give you constructive feedback
  • I promise to say please and thank you
  • I promise to make sure you get the training you require to do a brilliant job
  • I promise to play to your strengths

To apply, send your CV and covering letter to liam@nest.co.uk.