Sales Consultant (Residential) – Maternity Cover

Can you make sure the customer always comes first?

Will you go that extra mile to ensure our customers are given a service that is a high quality as the furniture, lighting and home accessories they are buying?

If so read on…

As Sales Consultant you will put the customer first.

You’ll take the time to talk to people, build a genuine rapport and identify exactly what it is that they want and need. You will become a reference point for our customers; someone they will trust and return to in order to use your expertise to suggest suitable products, alternatives and add-ons, building up a solid relationship with all customers.

You will need to meet net sales targets and maximise the profit opportunity from each sale whilst maintaining customer satisfaction and promoting the long-term profitability for Nest.co.uk.

You will be an excellent and determined sales person ready for a challenge and determined to succeed.

What’s Nest.co.uk all about?
Nest.co.uk is one of the UK’s leading online interior stores selling to an international market. We find beauty you can sit on, sculptures you can eat at and investments you can relax on. We don’t do trendy, we don’t do this season’s look, we do forever fabulous. Established in 2002 following a round-the-world trip to find the most outstanding and beautiful products on offer globally, the company now sells some of the most sought after brands in furniture, lighting and homeware, with over 15,000 products showcased on their website.

OK, so what will you be doing?

  • Responsibility for the full sales cycle from start to finish, from initial enquiry through to and including after sales calls
  • Taking a pro-active role working alongside the marketing department to communicate new brands/ products and services to prospective clients
  • Supporting and growing existing accounts in conjunction with your team colleagues to achieve your personal and team targets
  • Growing and managing your customer database and recording the customer data including touch points and contact made in Pipedrive/Sprint
  • Implementing the sales strategy to achieve business objectives and to meet profit margins and growth forecasts
  • Establishing and nurturing long-term customer relationships in conjunction with your team colleagues
  • Taking full responsibility and realisation of your pre-defined KPIs
  • Weekly progress reporting to management
  • Any other tasks as deemed necessary by management
  • You will be provided with a colleague to assist with the above responsibilities

You will need to:

  • Have a proven track record in a sales environment
  • Be a natural and agile team player
  • Be efficient, assertive and have quick decision making capability
  • Have excellent communication (oral and written) skills
  • Be well organised with excellent follow up
  • Be energetic, motivated and tenacious
  • Be target driven and committed to succeeding
  • Be self driven

You’ll be based at the Nest.co.uk head office in Sheffield, very occasional travel will be required for training. You will receive support by senior management and comprehensive sales training will be provided as well as the opportunity to attend self-development events.

The nitty gritty
Base salary: £20,000pa
Location: 9 Parkway Rise, Sheffield S9 4WQ
Start date: August 2016
Length of contract: 12 months full-time with a view to securing a permanent role
Hours: 8.45am till 5.30pm
Holiday: 20 days plus 8 Bank Holiday days

Plus
Access to Perkbox
Bonus holiday on your birthday
Free parking on-site
On-site Table Tennis

Apply now by sending your CV and a covering letter to Customer Services Manager, Sally Pupius at sally@nest.co.uk
Want to know more, then why not give Sally a call on 0044 114 243 3000

Sales Support Assistant

Are you ready for a challenge?

Are you ace at admin?

Do you have super organisational skills?

If so read on…

We are looking for a dynamic individual to take on responsibility for sales support within our growing multi-channel retail company. We expect applicants to be highly organised and have competent computer skills with a very high level of customer service. The sales support assistant role will be challenging, exciting and rewarding for the successful individual. Working within a small but dedicated sales team you will be hands on and super efficient.

What’s Nest.co.uk all about?
Nest.co.uk is one of the UK’s leading online interior stores selling to an international market. We find beauty you can sit on, sculptures you can eat at and investments you can relax on. We don’t do trendy, we don’t do this season’s look, we do forever fabulous. Established in 2002 following a round-the-world trip to find the most outstanding and beautiful products on offer globally, the company now sells some of the most sought after brands in furniture, lighting and homeware, with over 15,000 products showcased on their website.

OK, so what will you be doing?

Sales:

  • Assisting the Sales Consultant with their day to day role, reporting to them and taking instruction on the below
  • Dealing with customer enquiries with the ability and confidence to build a good rapport, leading to the conclusion of a sale
  • Entering opportunities and activities in our CRM system
  • Processing and keeping track of balance settlements
  • Creating quotes and proforma invoices and facilitating order processing
  • Organising and sending brochure and sample packs to clients
  • Requesting and sending out samples
  • Speaking with our brands with regards to lead times and product availability
  • Providing information to clients regarding their order status and stock availability
  • Emailing product/sales information as requested by sales consultant

Administration:

  • Answering main phone line and directing calls
  • Take and relay accurate messages by email
  • Deal with queries from the public, trade and existing clients
  • Use of live chat through our intercom system
  • Distributing post if needed
  • General sales admin support

Is this you?
We’re looking for a sales support assistant who will share our passion and be committed to the growth and success of Nest.co.uk.
The following attributes are essential:

  • Commercially and business focused and driven to succeed
  • Excellent English spoken/written
  • Good organisational and administration skills
  • Ability to work as part of a team with good communication and influencing skills
  • Willingness to put in the extra effort to get the job done on time
  • Competent computer skills
  • Great communicator with the ability to adjust behaviour in order to handle different situations
  • Be efficient and organised with the ability to multi task and prioritise workload
  • A commitment to deliver maximum service quality
  • Flexibility and reliability are essential
  • Excellent attention to detail
  • Proactive friendly attitude
  • Team player

The nitty gritty
Base salary: £16,500pa
Location: 9 Parkway Rise, Sheffield S9 4WQ
Start date: August 2016
Contract: Full time, permanent
Hours: 8.45am till 5.30pm
Holiday: 20 days plus 8 Bank Holiday days

Plus
Access to Perkbox
Bonus holiday on your birthday
Free parking on-site
On-site Table Tennis

Please note that two positions are available.

Apply now by sending your CV and a covering letter to Customer Services Manager, Sally Pupius at sally@nest.co.uk
Want to know more, then why not give Sally a call on 0044 114 243 3000