Sales Support Assistant

Sheffield, UK
Permanent
Full-time – with occasional Saturday work required
OTE £20,000

We are looking for a highly talented individual to take on responsibility for sales support within our growing multi-channel retail company.

We expect applicants to be highly organised and have competent computer skills, with a high level of customer service and a passion for art, design and the creative industries.

The Sales Support Assistant role will be challenging, exciting and rewarding for the successful individual.

Reporting to the new business development manager and working within a small but dedicated sales team the candidate will be responsible for:

Sales:

  • Dealing with customer enquiries with the ability and confidence to build a good rapport, leading to the conclusion of a sale.
  • Inputting opportunities and activities in our CRM system
  • Processing and keeping track of balance settlements
  • Creating quotes and proforma invoices and facilitating order processing
  • Organising and sending brochure and sample packs to clients
  • Requesting and sending out samples
  • Providing information to clients regarding their order status and stock availability
  • Emailing product/sales information as requested by sales consultant
  • Organising and booking consultants visits for their clients

Administration:

  • Answering the main phone line and directing calls
  • Taking and relaying accurate messages by email
  • Dealing with queries from the public, trade and existing clients
  • Distributing post if needed
  • General sales admin support

Candidate

We’re looking for a Sales Support Assistant who will share our passion and be committed to the growth and success of Nest.co.uk.

The following attributes are essential:

  • Commercially and business focused and with the drive to succeed
  • Excellent English skills, written and verbal
  • Good organisational and administration skills
  • Ability to work as part of a team with good communication and influencing skills
  • Willingness to put in the extra effort to get the job done on time
  • Competent computer skills
  • Great communicator with the ability to adjust behaviour in order to handle different situations
  • Efficient and organised with the ability to multi task and prioritise workload
  • A commitment to deliver maximum service quality
  • A flexibile and reliable nature
  • Excellent attention to detail
  • Proactive friendly attitude
  • Team player
  • Must be within easy commute from Sheffield

Benefits

  • Basic starting salary of £15,000 per annum
  • Plus performance related bonus and OTE of £20,000 per annum
  • Full training will be provided alongside personal development opportunities
  • Career development opportunities within sales
  • Located 5 minutes from Sheffield City Centre with free car parking

Office Administrator (Sales)

Sheffield, UK
Permanent
Full-time – with occasional Saturday work required
National Minimum Wage

We are a multi-channel retailer moving into an exciting period of growth.

We’re looking to recruit a full time Office Administrator to become an integral part of our growing sales team.

You will report directly to the new business development manager and support him in all areas of his work, whilst also offering assistance and cover to the rest of the sales team when required.

You will be responsible for answering and fielding telephone calls and emails, organising diaries, filing and completing associated order paperwork, updating our CRM and ensuring the smooth running of the sales office in conjunction with your colleagues.

You will process customer orders and liaise with suppliers to get product and lead time information quickly and efficiently.

Candidate

  • Competent computer skills
  • Excellent English skills, verbal and written
  • A true team player with the ability to work within a small sales team in a fast paced environment
  • Excellent attention to detail with the ability to input data accurately
  • A great communicator
  • Driven, professional and dedicated to your work
  • Previous sales office experience would be advantageous
  • Must be within easy commute from Sheffield

Benefits

  • Fantastic opportunity to learn, grow and develop within an existing design led retail environment.
  • Basic starting salary will be minimum wage for your age
  • Full training will be provided alongside personal development opportunities
  • Career development opportunities within sales
  • Located 5 minutes from Sheffield City Centre with free car parking

Apply

If one of these roles sounds perfect for you then please apply by sending your up-to-date CV and a tailored cover letter, stating your current salary to:

Toni Anne Sanderson
Marketing and Operations Director

Nest.co.uk
9 Parkway Rise
Sheffield
S9 4WQ
United Kingdom

or via email: toni@nest.co.uk

Applications must be received by 19 November 2014.

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