We deliver around the world to over 100 countries within 2-9 working days.

Our standard UK delivery is more than standard and provides you with a 24 hour fully trackable service from our preferred delivery partners TNT Express.

Our delivery charges are calculated by volume, weight and destination country. We do our best to keep our delivery charges as competitive as possible.

Delivery FAQs

1. When will I know when my goods have been dispatched?
You will receive a confirmation email with tracking details.

2. Do you deliver items separately?
No. If you have ordered multiple items, we will send these out to you in one delivery as soon as they all arrive at the Nest.co.uk warehouse and they have been quality checked.

We dispatch completed orders unless unforeseen circumstances occur.

3. When can I expect to receive my order?
The lead times are stated for each product plus 24 hours for UK standard deliveries and 5 days transit time for International courier deliveries.

4. Can you deliver to a hotel/public space?
No, unfortunatley we cannot, your goods must be delivered to a place of residence.

5. Can my order be left in the garden/porch/shed/bin?
No. All deliveries must be signed for.

6. What does the International goods in transit insurance include?
The insurance will cover you for a replacement item if damaged or lost.

7. How much will the duties and taxes be for my International delivery?
Each country has their own percentage rate, this information can be found at your local customs office.

8. Can you lower the invoice value for customs purposes?
No we cannot this is illegal.

UK Mainland Deliveries

We offer three delivery options:

• Buy and collect
• Standard delivery
• Delivery and on-site installation

Buy and collect* is free and available on all our products.

If you place your order before 5pm and the items you are ordering are in stock, you'll be able to collect them from our Sheffield showroom after 12 noon the very next day.

If you place an order for items that have a lead time but you wish to collect them, we will contact you as soon as they arrive with us and you'll be able to collect from our Sheffield showroom straight away.

If you have any questions please get in touch with us on 0114 243 3000 or email customerservices@nest.co.uk

*Our showroom is closed on Sundays so no collections can be made on this day. For full opening times please see our showroom page.

Standard delivery* is nothing but standard. It offers delivery right to your front door (if the destination is an apartment, flat or complex, the order will be delivered inside the entrance to the building).

Our UK delivery partner is TNT Express and you can rest assured that your parcel is trackable at every stage.

The typical delivery window is 24 hours from the day your items arrive at Nest.co.uk (please note that many of our products have lead times associated with them which can be clearly seen on the product page).

All items purchased that are in stock will be sent out to you within 1 to 2 days.

If you have ordered multiple items, we will send these out to you in one delivery as soon as they all arrive at the Nest.co.uk warehouse and they have been quality checked.

*Standard delivery does not include assembly or unpacking. Occasionally the delivery company may require assistance unloading larger items.

Delivery and on-site installation* is available for an average charge of 5% of your total order with a minimum charge of £245.00 (plus UK VAT).

It includes a delivery appointment, room of choice delivery, assembly, installation and removal of all packing materials.

The delivery window for on-Site Installation is typically 2-3 weeks from the day your order is placed.

Please call 0114 243 3000 for a time specific delivery.

*On-site installation is not available for lighting products or for deliveries outside the UK and does not include electrical fitting for lighting, drilling or hanging mirrors and/or pictures.

International shipping details

Lead times on the product page are for UK mainland delivery. Europe and Worldwide destinations will take longer (please see the table below).

With our international delivery service you will receive your goods within 2-5 working days*. Our global delivery partner is TNT Express and you can rest assured that your parcel is trackable at every stage.

For a comprehensive list of transit times view the International delivery table at the bottom of this page.

*once dispatched from Nest.co.uk and pending customs clearance.

International deliveries do not include customs & clearance fees and duties & taxes which are payable by the customer prior to delivery. Failure to make payment will result in the return of the goods and further costs accrued.

On-site installation is not currently available for international orders.

Bulky goods, like large lamps, sofas, sideboards or tables, need to be transported by a freight forwarder specialist. The freight costs depend on the value of the goods, their weight and the country of delivery.

All international deliveries are curb-side only and the delivery company will require assistance unloading larger items.

If you have ordered multiple items, we will send these out to you in one delivery as soon as they all arrive at the Nest.co.uk warehouse and they have been quality checked.

We currently ship to the following international destinations;

Albania, Andorra, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, Canary Islands, Chile, China, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Egypt, Estonia, Faroe Islands, Finland, Former Yugoslav Republic of Macedonia (FYROM), France, Georgia, Germany, Gibraltar, Greece, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, Japan, Kazakhstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Moldova, Monaco, Montenegro, Morocco, Netherlands, New Zealand, Norway, Oman, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Republic of Korea, Romania, Russian Federation (commercial addresses only - please email shop@nest.co.uk or call us on 00 44 114 243 300 to order), San Marino, Saudi Arabia, Singapore, Slovak Republic, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Turkey, Ukraine, United Arab Emirates, United States of America, Uruguay, Venezuela, Vietnam and Yemen.

Transit times for international delivery